My name is Mark Farrow. I'm the owner of a transport company in Great Yarmouth.
We are a specialist transport company
operating flat trailers and low loaders and step decks,
doing European abnormal transport as well.
I started the company with my father,
where we purchased two or three vehicles for him to operate.
I'm very proud of what my dad's achieved in growing the company
to the position it's in today,
and he's really worked hard to continue that, even after my grandad has left.
We have a fantastic bunch of guys and ladies who work for us,
mechanics in the workshop, office staff
and also the drivers, the truck drivers, you know, fantastic guys.
And those guys are meeting our customers every day
and making sure their cargo is loaded and delivered correctly and safely.
One thing the drivers like about working here
is the work is so varied.
They don't know if they're going to Scotland one week
or if they're going to Italy the next week.
I've been here six and a half years now
and every day's different.
That's what I enjoy about it, yeah.
We've moved an elephant inside a 20-foot container in a flat rack
to the centre of London that they put outside an Indian restaurant.
I opened the back door of the truck and I saw this submarine there,
which I thought had torpedoes on, but they were engines.
So I phoned the police.
Dynafleet, very advanced system.
We have got the drivers now all on the app
so that we rate them against their potential driving,
which for us has seen huge fuel savings, which is the major reason we've done it.
It's also nice because the drivers can see a leader board.
They can only see themselves, but they constantly speak to each other
to find out who's in what position to see if they're beating each other,
which is nice to have a little bit of competition.
Obviously it's helping the environment as well.
You're needing less fuel and you're polluting the atmosphere less.
The fact that my dad's only ever run Volvo trucks
suggests to me that the success has something to do with the fleet.
Lorries have to move about because we need to eat, we need to buy stuff,
we need to do our daily lives, and lorries are part of that,
which everybody seems to miss when they see these big, stinky lorries
going down the road and they're in the way.
Without them, there is nothing in the shops.
Seven years old, I have a picture where I was stood in front of a Volvo truck
and my dad had my name put on the front of it.
When I was 16, I went to the school prom and my dad drove me in a truck.
When I was 25 and I got married,
my dad took me to the church in a Volvo truck.
It's all I've known.
If we didn't like innovation, we'd all be driving a Ford Model T, you know.
You have to evolve and you have to embrace new things.
And you can't stand still. When you stand still, you go backwards.
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