>> Today on the IoT Show,
I want to show you something really cool.
>> How can I help you?
>> Can you tell me a joke?
>> What are the top two priorities of restrooms?
Simple, number one and number two.
>> Okay. I was not expecting that joke. It's pretty cool.
This device here is part of the project called Garson,
that's something that Microsoft is working on.
Ganesh is here to represent
the team and will tell us a bit about
how we're making buildings
smarter across the campus with Microsoft.
>> Hi, everyone, this is Olivier,
you're watching the IoT Show. Thanks for watching.
We are in building 18 today, I'm with Ganesh.
Ganesh, how are you?
>> Hi. I'm doing good.
>> Good. So, Ganesh
you're part of the Microsoft IoT team.
So, what kind of team
are you working with and what are you doing?
>> I'm part of real-estate investor in engineering team,
we're working on a lot of services and applications that.
>> Okay.
>> One of our co-priorities is to
build our smart workspace.
>> Okay. As we're talking about digital twins and making
spaces smart and combining
IoT with AI to actually achieve all of that,
we're actually here, have a device,
looks like nothing right now, right?
You need to have a sign to tell people to talk to it.
You're going to talk to us a little bit about that.
Where does the idea come from for that device here?
What is the need?
What is it they're trying to do here,
having people talking to a wall
in a building? How is that useful?
>> So, one of the thing,
actually it all started with how can we go create
a ticket quickly when
there's an issue, how do we report that?
Usually, there's a web portal,
user comes in, he uses the restroom,
when he walks back to his desk,
so he doesn't find time to go login to a portal,
do a lot of steps out there.
That's where this idea came in
where you can have a device,
just right in front of wherever,
we have to go create a ticket ,
swipes his badge to identify his identity,
and then go take actions based on what he needs.
>> Got it.
>> That's the.
>> Actually because it's an IoT device,
you can put many of these all over the place.
So, you don't have to go to a specific place
to actually report the problem, right?
>> Precisely, yeah.
>> So, in that case here what's the name of the project?
>> It's Garson.
>> Garson, Okay. So, basically like a cafe its like,
Garson please keep bring me something, right?
>> Exactly, something like that.
>> So, obviously people are in trade here.
You see that, sometimes you think it's fake,
like in this airport bathroom where you
press the little smiley
faces to say how satisfied you are,
you have to show us how real that is, right?
>> Exactly.
>> Then, go ahead, right?
>> All right. So, what
I'm going to do is I'm going to show you how you can,
I mean there's a lot of functionalities.
>> Yeah.
>> One often does what's creating a ticket,
then in like you swap your badge
and you say something like this.
>> How can I help you?
>> There's a water spill, can you
create a ticket to clean it?
>> Thank you.
We have made a note of your ticket.
>> Exactly. So, there is a workflow behind this.
What happens is this will trigger an e-mail
to our CRM system.
>> Okay.
>> They will actually take care of this,
and there will be a person who'll walk in
and they will go ahead and clean that.
Now, you might have a question on,
how do they know the location?
>> Yeah.
>> The device has all of it configured and.
>> Okay.
>> The ticket it creates,
it has all the data that they need to
identify that exactly the water spill is.
>> Okay. Voice recognition and all that
happened here on advice or happened somewhere else?
>> So, voice gets translator into text on the device.
>> Okay.
>> However, the remaining processing of
what is the intent and all that happens on the Cloud.
>> Okay. A good mix of
the thinking are transformed
into text what I'm telling it,
it knows who I am because the badge.
>> Exactly.
>> Send up upstream in here,
you have a system that actually can
evolve in terms of capabilities, right?
Because we're saying there's limited capital
or some set of capabilities.
So, typically when I walk out of room of
a meeting room or I'm in front of room I
might want to book that room for a meeting,
or I want eventually to
book a shuttle to go to another building,
so these are all capabilities
we expect to have only solution?
>> Yes exactly. So, those are
the capabilities that we want to build within it.
One of the other thing that we have is, let's say,
it's lunchtime and you are heading
towards going to one of the cafes,
and you want to know where, what is available.
>> Okay.
>> You can actually swipe them.
>> How can I help you?
>> Where can I find sushi?
>> Cafe 15 has four stations and
some of the menus are house of Yoshi,
house of Yoshi, and type of slash hoy.
For more menu items and menu descriptions,
please visit Microsoft Campus Link app. Thank you.
>> If you would have noticed.
So, it's not only about giving you information,
it's not also about connecting multiple applications,
Campus Link I'm sure you would have installed it.
>> Yeah.
>> That's also another application,
my app, my team works on.
Basically, building a connected experience and giving
a seamless experience for
the user and it's not like there's one device,
which does certain things, and you have an app,
which does certain other things,
but it's about connecting these two things together.
>> Yeah. Yeah.
>> In fact, in open-mindness says this,
when the user opens up his application,
those notification will automatically
pop up in his app on mobile phone.
So, that's the experience there.
>> Okay, and actually the other thing,
which is really interesting is,
the choice of menu actually comes from
the cafes that are managed by some vendors, right?
So, basically you're starting to
gather data from the people.
I'm working, I'm here, the device,
the location of the device where
you can understand from people,
and then third party data as well,
what is the menu today, coming from another vendors?
You're combining all that data in
the Cloud as a form of digital twins model all of that,
and allow people to actually
navigate that data very seamlessly here?
>> Exactly. Yeah.
>> Awesome. That's a very good demo, Ganesh.
Looking forward to more of these and
we expect to have these devices all across our campus.
So, when you visit us on campus, don't hesitates like,
ask someone to badge it,
talk to it, asked for a joke,
or something, or ask for directions, money, and so on.
I hope to see you soon on the IoT Show
again. Don't forget to subscribe.
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