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My name is Mark Farrow. I'm the owner of a transport company in Great Yarmouth.

We are a specialist transport company

operating flat trailers and low loaders and step decks,

doing European abnormal transport as well.

I started the company with my father,

where we purchased two or three vehicles for him to operate.

I'm very proud of what my dad's achieved in growing the company

to the position it's in today,

and he's really worked hard to continue that, even after my grandad has left.

We have a fantastic bunch of guys and ladies who work for us,

mechanics in the workshop, office staff

and also the drivers, the truck drivers, you know, fantastic guys.

And those guys are meeting our customers every day

and making sure their cargo is loaded and delivered correctly and safely.

One thing the drivers like about working here

is the work is so varied.

They don't know if they're going to Scotland one week

or if they're going to Italy the next week.

I've been here six and a half years now

and every day's different.

That's what I enjoy about it, yeah.

We've moved an elephant inside a 20-foot container in a flat rack

to the centre of London that they put outside an Indian restaurant.

I opened the back door of the truck and I saw this submarine there,

which I thought had torpedoes on, but they were engines.

So I phoned the police.

Dynafleet, very advanced system.

We have got the drivers now all on the app

so that we rate them against their potential driving,

which for us has seen huge fuel savings, which is the major reason we've done it.

It's also nice because the drivers can see a leader board.

They can only see themselves, but they constantly speak to each other

to find out who's in what position to see if they're beating each other,

which is nice to have a little bit of competition.

Obviously it's helping the environment as well.

You're needing less fuel and you're polluting the atmosphere less.

The fact that my dad's only ever run Volvo trucks

suggests to me that the success has something to do with the fleet.

Lorries have to move about because we need to eat, we need to buy stuff,

we need to do our daily lives, and lorries are part of that,

which everybody seems to miss when they see these big, stinky lorries

going down the road and they're in the way.

Without them, there is nothing in the shops.

Seven years old, I have a picture where I was stood in front of a Volvo truck

and my dad had my name put on the front of it.

When I was 16, I went to the school prom and my dad drove me in a truck.

When I was 25 and I got married,

my dad took me to the church in a Volvo truck.

It's all I've known.

If we didn't like innovation, we'd all be driving a Ford Model T, you know.

You have to evolve and you have to embrace new things.

And you can't stand still. When you stand still, you go backwards.

For more infomation >> Volvo Trucks – Putting Volvo FH to the test handling abnormal loads (Volvo FH25 years) - Duration: 3:34.

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Mye hardt arbeid bak Volvo FH sin suksess (Minidoku E4) | Volvo Trucks Norge - Duration: 3:19.

For more infomation >> Mye hardt arbeid bak Volvo FH sin suksess (Minidoku E4) | Volvo Trucks Norge - Duration: 3:19.

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Volvo Trucks – Working hard for the success of Volvo FH (Volvo FH 25 years) - Duration: 3:19.

I started work here in my early twenties.

I was very ambitious and I have been here for the evolution of the FH truck.

The FH truck has gone through major changes.

When I see an FH I think, "I built that."

That's a great feeling. I'm so proud.

Today, the truck is part of my life.

Working on the production line,

I love it when my son says:

"Mom, did you make that truck?" and I say, "Yes."

"I helped to make that truck." It makes me proud.

The best thing in my job is working with operators, engineers

and work leaders to find one solution for all parties.

I worked with the evolution of the cab for the F range,

assembling all the parts comprising the cab on the vehicle.

It's an amazing journey. FH's celebrating 25 years.

As part of the product development team

I have many memories from all those years.

It's like watching your children grow up into adults.

I remember when they were small. It's a great journey.

One of the main reasons for the success we had with the FH

was that it was a totally innovative vehicle.

There was nothing comparable on the Brazilian market.

So entrepreneurs really bought into the concept.

The design of the vehicle was really bold

and many hauliers bought this vehicle for its design.

There was nothing else like it.

My reaction when I saw the FH for the first time was "a real game-changer".

It was the same reaction from our customers

when they saw it for the first time.

The main reason we've been able to build FH trucks for so long

is probably that we've never stopped developing it.

The electronics, the gear box, the engine, its overall evolution.

It evolved perfectly.

The biggest challenge at the launch was to decide who gets the first trucks.

All our customers were so keen to get hold of the products.

They wanted to be first and get them on the road as soon as possible.

I think of it myself when buying things – you want good quality.

And we care about our customers. They keep us busy.