Audi connect safety & service incl. remote services
offers you convenience and a feeling of safety during your journey.
With the myAudi app, you have your vehicle and a host of practical functions wherever you go.
Use the vehicle status report to check the fuel level
and ensure that your vehicle is locked.
If necessary, you can rectify the situation with a single click.
If you have the optional auxiliary heating on board, you can program this conveniently using your smartphone.
The myAudi app also guides you directly to your vehicle
– a practical function, especially in unfamiliar surroundings.
With Audi service request, you will never miss scheduled and important service appointments again.
In the myAudi app, you specify which method your Audi partner should use to contact you ahead of a service requirement.
The function automatically sends the relevant vehicle data to your preferred Audi partner.
They can efficiently prepare your service and contact you to agree an appointment.
Your Audi will support you even in the event of a breakdown.
With online roadside assist, you can call for help directly from the vehicle at the touch of a button.
Your Audi will send your current location as well as present fault or damage reports
to the Audi service centre, which can then provide you with maximum assistance.
If your Audi detects that an accident has occurred, the vehicle will automatically make an emergency call
to the Audi emergency call centre.
A direct voice and data connection is established.
If another road user or yourself require medical assistance, the emergency call can also be initiated manually
via the roof module.
Important information such as your current location, the direction of travel and the number of occupants is transferred.
Call centre agents specially trained for emergency situations will ask for further details about the accident.
Even when you are abroad, they contact you in the language set in the MMI system and
stay on the line with you until help arrives.
If it is not possible to speak to you, the Audi emergency call centre will contact the emergency services call centre,
which will then initiate the necessary supporting measures.
With the connected online functions from Audi connect safety & service incl. remote services you are always comfortable on the road.
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